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What is Electronic Visit Verification?

Per the 21st Century Cures Act, Electronic Visit Verification criteria includes the following:

  1. the type of service performed;

  2. the individual receiving the service;

  3. the date of the service;

  4. the location of service delivery;

  5. the individual providing the service; and

  6. the time the service begins and ends.

The current Federal Electronic Visit Verification (EVV) mandate originates from The 21st Century Cures Act​, which covered a variety of new rules and procedures in the United States healthcare industry. The Federal mandate requires home providers of care to implement Electronic Visit Verification (EVV) for Personal Care Services (PCS) by January 1, 2020. Electronic Visit Verification for Home Health Services must be implemented three (3) years later, by January 1, 2023.

The Good Faith Effort Exemption enabled States to earn a one year buffer (January 1, 2021) to implement Electronic Visit Verification for Personal Care Services without penalty (incremental FMAP reductions up to 1%). Thus, States are working on State-wide electronic visit verification models and programs to improve quality of and access to care for Medicaid recipients. 

Electronic visit verification implemented with compliant software and ​an enterprise device​ has the opportunity to improve efficiencies within provider networks and managed care organizations. Moreover, the industry can get paid faster with Electronic Visit Verification through confirmed visits and quicker claims payment.  

The LINK Smartphone is a single purpose electronic visit verification device built to partner the EVV industry. More information about the LINK EVV Smartphone can be found on our website here or by contacting us at

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